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Last Updated: July 4, 2026
Effective Date: January 1, 2026

Terms of Use

These Terms of Use govern your access to and use of the website, services, products, portals, applications, digital content, subscription services, software, license keys, support services, professional services, and related offerings made available by Brickclay LLC through brickclay.com, portal.brickclay.com, and any other Brickclay-owned or Brickclay-operated online property.

In these Terms of Use, “Brickclay,” “we,” “us,” and “our” refer to Brickclay LLC. “You,” “your,” “user,” “customer,” and “client” refer to any person, company, organization, government agency, or other entity that accesses or uses our website, portal, products, subscriptions, digital tools, documentation, license keys, support, or services.

By accessing our website, creating an account, purchasing a subscription, activating a license key, requesting a demo, downloading materials, submitting information, using the customer portal, engaging Brickclay for services, or otherwise using any Brickclay offering, you agree to be bound by these Terms of Use.

If you do not agree with these Terms of Use, you must not access or use our website, portal, products, subscriptions, license keys, digital content, or services.

Last Updated: July 4, 2026
Effective Date: January 1, 2026

1. Company Information

Brickclay LLC is a technology, analytics, software, design, and consulting company that provides digital products and services, including business intelligence solutions, analytics platforms, Microsoft Power BI applications, Microsoft Defender analytics solutions, SaaS offerings, software development, data engineering, data analytics, integration services, dashboards, reporting solutions, consulting, and related technology services.

2. Scope of These Terms

These Terms apply to your use of:

  1. The Brickclay website, including web pages, forms, blogs, landing pages, case studies, white papers, service pages, product pages, documentation, downloadable content, and related materials.
  2. The Brickclay customer portal, including access to subscriptions, invoices, billing information, cancellation options, refund request options, and license keys.
  3. Brickclay’s digital products, subscription plans, software tools, dashboards, analytics applications, Power BI apps, Microsoft Defender analytics solutions, data connectors, reporting templates, integrations, and related offerings.
  4. Brickclay’s consulting, implementation, software development, data engineering, analytics, migration, onboarding, training, managed services, and support services.
  5. Any demo, trial, proposal, quotation, order, statement of work, subscription, marketplace listing, invoice, support interaction, or business communication initiated through Brickclay’s website, email, portal, or official channels.

3. Related Policies and Order of Precedence

Your use of Brickclay’s website, portal, products, subscriptions, and services may also be governed by other Brickclay policies and agreements, including our Privacy Policy, Refund Policy, Subscription Policy, Cookie Policy, SMS Policy, Data Processing Agreement, order form, statement of work, marketplace terms, or written service agreement.

If there is a conflict between these Terms and another applicable Brickclay document, the following order will apply unless a signed written agreement expressly states otherwise:

  1. Signed master services agreement, subscription agreement, data processing agreement, statement of work, or order form.
  2. Marketplace-specific terms, if the purchase was made through Microsoft AppSource, Azure Marketplace, Stripe, or another third-party marketplace or payment platform.
  3. Product-specific subscription, support, license, or service terms.
  4. Brickclay Refund Policy.
  5. Brickclay Privacy Policy.
  6. These Terms of Use.
  7. Website marketing content, FAQs, blogs, general informational materials, or promotional content.

If a separate written agreement applies to a specific product or service, that agreement will control for the specific matter covered by it.

4. Business Use and Consumer Rights

Brickclay’s products and services are primarily intended for business, professional, organizational, and commercial use.

If you use the website, portal, products, subscriptions, or services on behalf of a company, organization, government agency, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.

If you use Brickclay’s products or services for business or professional purposes, you agree that you are acting as a business customer and not as a consumer.

If applicable law treats you as a consumer, nothing in these Terms limits any non-waivable consumer rights available to you under applicable law.

5. Eligibility and Authority

You may use Brickclay’s website, portal, products, subscriptions, and services only if you are legally capable of entering into a binding agreement.

You represent and warrant that:

  1. You have legal capacity to agree to these Terms.
  2. You are not prohibited from using the services under applicable law.
  3. You are not subject to sanctions, export-control restrictions, or other legal restrictions that would prohibit access to Brickclay products or services.
  4. If acting on behalf of an entity, you are authorized to bind that entity.
  5. All information you submit to Brickclay is accurate, lawful, complete, and authorized.

6. Website Content and Informational Materials

The content available on brickclay.com may include service descriptions, product information, case studies, blogs, white papers, technical materials, pricing references, product documentation, business descriptions, industry insights, marketing content, and feature summaries.

Website content is provided for general informational and business evaluation purposes only. It does not create a binding service commitment, warranty, guarantee, professional obligation, or contractual deliverable unless expressly agreed in a signed written agreement, approved order form, active subscription plan, marketplace listing, or statement of work.

Brickclay may update, modify, remove, replace, or discontinue website content at any time without notice.

7. Account Registration and Customer Portal Access

Certain services may require you to create an account, access the customer portal, authenticate through a third-party provider, use a license key, or maintain authorized credentials.

You are responsible for:

  1. Maintaining the confidentiality of your login credentials.
  2. Ensuring that only authorized users access your account.
  3. Keeping account, billing, payment, and contact information accurate and current.
  4. Promptly notifying Brickclay of any suspected unauthorized access, security incident, credential compromise, account misuse, or license-key misuse.
  5. All activities that occur under your account unless caused directly by Brickclay’s proven misconduct or gross negligence.

Brickclay may suspend, restrict, or terminate access to an account, portal, subscription, license key, product, or service if we reasonably believe that there is unauthorized access, misuse, security risk, payment failure, legal risk, violation of these Terms, or breach of an applicable agreement.

8. Online Acceptance and Electronic Consent

Where Brickclay provides online signup, checkout, subscription purchase, license activation, demo access, customer portal registration, or trial activation, you may be required to affirmatively accept these Terms and related policies.

Brickclay may require acceptance through a checkbox, button, portal acknowledgement, electronic signature, order form, marketplace confirmation, or similar electronic method.

By clicking “I agree,” “Accept,” “Subscribe,” “Purchase,” “Activate,” “Start Trial,” “Create Account,” “Continue,” or a similar button or checkbox, you agree that:

  1. You have reviewed and accepted these Terms.
  2. You have reviewed and accepted any referenced policies applicable to the relevant product or service.
  3. Your electronic acceptance has the same legal effect as a physical signature.
  4. You are authorized to accept these Terms personally or on behalf of the entity you represent.

9. Products, Subscriptions, Digital Services, and License Keys

Brickclay may offer subscription-based products, digital applications, analytics tools, license keys, SaaS offerings, Power BI apps, Microsoft Defender analytics solutions, dashboards, reporting packages, connectors, templates, documentation, and related digital deliverables.

Unless otherwise stated in a written agreement:

  1. Subscriptions are provided for the applicable subscription period selected or agreed at the time of purchase.
  2. Subscription access may require a valid account, payment method, license key, customer portal access, product activation, third-party platform access, or marketplace account.
  3. License keys are provided for authorized use only.
  4. License keys must not be shared, resold, transferred, sublicensed, published, distributed, exposed, or used outside the applicable subscription scope.
  5. Digital products are delivered electronically and do not involve shipment of physical goods.
  6. Access may depend on third-party platforms, including Microsoft, Power BI, Azure, Microsoft Defender, Microsoft AppSource, Stripe, cloud providers, or other connected systems.
  7. Subscription features, limits, usage rights, support levels, renewal terms, and cancellation options may vary by plan, product, proposal, marketplace listing, invoice, order form, or written agreement.

Brickclay may deactivate, rotate, suspend, revoke, or replace license keys where required for security, misuse prevention, subscription expiration, payment failure, suspected unauthorized sharing, product migration, marketplace requirements, or legal compliance.

You are responsible for protecting license keys, credentials, tokens, and access details. You must not expose them in public repositories, screenshots, shared files, tickets, documentation, emails, unsecured environments, or unauthorized systems.

10. Product Changes, Deprecation, and Service Lifecycle

Brickclay may modify, enhance, replace, migrate, suspend, deprecate, discontinue, or remove any product, feature, dashboard, connector, API, report, template, documentation, integration, support for a third-party platform, license-key mechanism, or product version.

Brickclay may make such changes for security, compliance, performance, operational, vendor, marketplace, technical, commercial, product lifecycle, or legal reasons.

Where commercially reasonable, Brickclay may provide notice of material changes affecting active paid subscriptions. However, Brickclay does not guarantee that any specific feature, integration, third-party platform support, API, connector, or product version will remain available indefinitely unless expressly agreed in writing.

11. Trials, Demos, Beta Services, and Evaluation Access

Brickclay may offer trial, demo, beta, pilot, proof-of-concept, preview, free evaluation, or early access services.

Unless otherwise agreed in writing:

  1. Trial, demo, beta, preview, pilot, and evaluation services are provided for evaluation purposes only.
  2. They may be limited in duration, scope, features, users, data volume, support, or availability.
  3. They may contain errors, defects, incomplete features, performance issues, or limitations.
  4. They may be changed, suspended, or discontinued at any time.
  5. They are provided without warranties, service commitments, production guarantees, or service level commitments.
  6. Brickclay may refuse, limit, suspend, or terminate trial, demo, or evaluation access in cases of abuse, competitive misuse, security concerns, payment risk, or suspected violation of these Terms.

Trial, demo, beta, or evaluation access does not create a right to continued free access, production use, custom support, migration assistance, or future product availability.

12. Billing, Payments, Fees, and Taxes

Where paid products or services are offered, you agree to pay all applicable fees, charges, taxes, and other amounts associated with your subscription, order, invoice, statement of work, marketplace purchase, or service engagement.

Unless otherwise stated in writing:

  1. Fees are payable in accordance with the applicable checkout page, customer portal, invoice, subscription plan, order form, proposal, marketplace listing, statement of work, or written agreement.
  2. Subscription plans may renew automatically unless cancelled before renewal in accordance with the applicable cancellation process.
  3. You authorize Brickclay and its payment processors to charge your approved payment method for applicable subscription fees, renewals, usage charges, taxes, and other authorized amounts.
  4. You are responsible for maintaining accurate billing information and a valid payment method.
  5. Failed payments may result in reminders, retry attempts, suspension of access, delayed delivery, cancellation, or termination.
  6. Prices may be changed for future subscription periods, renewals, or new purchases. Where required by applicable law, Brickclay will provide notice of material pricing changes before they apply.
  7. Taxes, duties, levies, withholding, bank charges, payment processing fees, currency conversion fees, or government-imposed charges may be added where applicable unless expressly included in the stated price.

Before you purchase a subscription, Brickclay will provide or make available material subscription terms, including price, billing frequency, renewal terms, cancellation method, refund eligibility, and material plan limitations applicable to the selected product or service.

13. Payment Processors and Restricted Transactions

Brickclay may use third-party payment processors, including Stripe or other payment providers, to process payments, subscriptions, invoices, refunds, renewals, and billing-related transactions.

Payment processing may be subject to the payment processor’s own terms, policies, security practices, privacy practices, restricted-business rules, risk controls, and compliance requirements.

You must not use Brickclay’s payment flows, customer portal, subscriptions, invoices, or services for any transaction, customer, product, service, jurisdiction, or activity prohibited or restricted by Brickclay’s payment processors, card networks, banking partners, sanctions rules, export controls, or applicable law.

Brickclay may refuse, suspend, cancel, refund, or reverse transactions where required by law, payment processor rules, risk review, fraud prevention, sanctions screening, or compliance obligations.

14. Automatic Renewal, Cancellation, and Unsubscription

If a subscription automatically renews, Brickclay will disclose the renewal terms before purchase or activation where required by applicable law.

Where required by applicable law, Brickclay will provide renewal notices, billing reminders, cancellation instructions, and other subscription notices before renewal or recurring charges.

If a subscription can be purchased online, Brickclay will provide an online cancellation method through the customer portal or another reasonably accessible online method, subject to applicable law, marketplace restrictions, payment processor limitations, and account verification requirements.

Customers may access eligible subscription-related information, cancellation options, refund request options, invoices, billing details, and license keys through Brickclay’s customer portal at:

portal.brickclay.com

For subscription-related support, including cancellation, unsubscription, refunds, invoices, renewals, failed payments, billing disputes, license keys, and plan changes, contact:

subscriptions@brickclay.com

Unless otherwise stated in a separate written agreement, marketplace policy, order form, or refund policy:

  1. You may cancel an eligible subscription using the customer portal or by contacting Brickclay subscription support.
  2. Cancellation prevents future renewal charges where processed before the applicable renewal date.
  3. Cancellation does not automatically entitle you to a refund for the current subscription period unless refund eligibility applies under Brickclay’s Refund Policy, applicable law, marketplace terms, or a written agreement.
  4. If a subscription is managed by a third-party marketplace or payment platform, cancellation may need to be completed through that marketplace or platform.
  5. Brickclay may require reasonable verification before processing cancellation, refund, account, license, or billing requests.

Nothing in these Terms limits any mandatory cancellation, refund, subscription, renewal, or consumer rights that may apply under applicable law.

15. Refunds

Refunds are governed by Brickclay’s Refund Policy, applicable marketplace rules, applicable payment processor rules, applicable law, and any written agreement between you and Brickclay.

Unless otherwise stated in a written agreement or required by law:

  1. Refund requests are reviewed based on eligibility, timing, product access, digital delivery status, license activation, subscription usage, service consumption, billing history, and applicable legal requirements.
  2. Digital products, license keys, downloaded materials, activated software, consumed services, implementation work, professional services, consulting hours, custom work, and completed deliverables may be non-refundable.
  3. Approved refunds are normally processed to the original payment method or through the applicable payment processor.
  4. Brickclay may deny refund requests involving abuse, misuse, repeated refund claims, policy violations, unauthorized account sharing, chargeback abuse, completed service delivery, or fraudulent activity.
  5. Processing times for approved refunds may depend on the payment processor, bank, card network, or marketplace.

For refund-related inquiries, contact:

subscriptions@brickclay.com

16. Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute, you agree to contact Brickclay at subscriptions@brickclay.com so we can review and attempt to resolve the issue.

Brickclay may suspend or terminate access to subscriptions, license keys, portal access, digital products, support, or services where payments are reversed, disputed, charged back, overdue, suspected to be unauthorized, or suspected to be fraudulent.

A chargeback does not automatically cancel an active subscription unless cancellation is completed through the applicable cancellation method or confirmed by Brickclay in writing.

Brickclay reserves the right to dispute chargebacks and provide transaction records, account activity, license activation records, access logs, invoices, acceptance records, customer communications, and service delivery records to payment processors, banks, card networks, or other relevant parties.

17. Marketplace Purchases

If you purchase, access, install, subscribe to, or deploy a Brickclay product through Microsoft AppSource, Azure Marketplace, Stripe, or any other third-party marketplace, payment platform, procurement platform, or reseller channel, your purchase may also be governed by that third party’s terms, refund rules, billing rules, tax rules, marketplace policies, license requirements, and account requirements.

In case of conflict regarding marketplace billing, payment processing, taxes, refunds, cancellation, procurement, installation, or marketplace-managed subscription administration, the applicable marketplace or payment platform terms may control.

Brickclay is not responsible for third-party marketplace delays, account restrictions, billing errors, payment failures, tax calculations, procurement approval issues, marketplace outages, listing changes, deployment limitations, or license management rules outside Brickclay’s reasonable control.

18. Professional Services and Consulting Engagements

Brickclay may provide consulting, software development, data engineering, analytics, reporting, integration, implementation, migration, managed services, training, support, or other professional services.

Professional services may be governed by a separate proposal, quote, statement of work, master services agreement, project plan, invoice, milestone schedule, or written agreement.

Unless expressly agreed in writing:

  1. Estimates are not fixed-price commitments.
  2. Timelines may depend on customer availability, access to systems, data readiness, third-party dependencies, approvals, feedback cycles, security reviews, infrastructure availability, and scope changes.
  3. Customer delays may affect delivery dates, resource allocation, pricing, support availability, and project outcomes.
  4. Brickclay is not responsible for delays or failures caused by incomplete information, inaccurate data, restricted access, third-party platform limitations, customer-side dependencies, unavailable environments, delayed approvals, or customer governance processes.
  5. Additional work outside the agreed scope may require a change request, revised estimate, additional fees, or separate approval.
  6. Brickclay is not responsible for production deployment, data remediation, historical data correction, third-party licensing, cloud costs, security hardening, performance tuning, user acceptance testing, regulatory validation, or post-go-live support unless expressly stated in a signed statement of work.
  7. Any request that materially changes requirements, assumptions, volume, integrations, timeline, environments, acceptance criteria, data sources, deliverables, or support expectations may be treated as a change request.

19. Deliverables and Acceptance

Where Brickclay provides deliverables as part of professional services, deliverables may include reports, dashboards, data models, software components, configurations, documentation, designs, prototypes, workflows, integrations, scripts, training materials, implementation outputs, or other work products.

Unless a separate written agreement states otherwise, deliverables will be deemed accepted if the customer does not provide written rejection with specific deficiencies within seven business days after delivery.

Minor defects, enhancement requests, cosmetic changes, future-phase requirements, preference-based changes, or requests outside the agreed scope will not prevent acceptance.

Accepted deliverables may be invoiced according to the applicable proposal, invoice, statement of work, order form, or written agreement.

20. Customer Responsibilities

You are responsible for ensuring that:

  1. Information provided to Brickclay is accurate, lawful, complete, and authorized.
  2. You have all necessary rights, permissions, licenses, consents, and approvals to provide data, systems access, credentials, files, documentation, business information, or third-party platform access to Brickclay.
  3. Your use of Brickclay products and services complies with applicable laws, contracts, third-party terms, privacy obligations, security policies, procurement rules, and internal governance requirements.
  4. Your systems, users, data sources, APIs, cloud platforms, Microsoft environments, Power BI workspaces, Azure tenants, security tools, and third-party applications are properly configured and maintained.
  5. You validate reports, analytics, outputs, recommendations, configurations, dashboards, forecasts, alerts, and automated outputs before relying on them for business, financial, operational, legal, security, HR, compliance, or customer-impacting decisions.
  6. You do not upload, submit, process, or transmit unlawful, infringing, malicious, harmful, restricted, unauthorized, or improperly obtained data through Brickclay’s website, portal, or services.
  7. You maintain appropriate backups, security controls, access controls, user governance, and change management for your own systems and data.
  8. You obtain and maintain all third-party licenses, subscriptions, consents, permissions, and access rights required for Brickclay to provide services.

21. Support Access Authorization

If you request support, onboarding, troubleshooting, implementation, migration, configuration, consulting, or professional services, you authorize Brickclay to access the accounts, systems, files, logs, configurations, data, screenshots, reports, workspaces, dashboards, tenants, third-party platforms, and related materials reasonably necessary to provide the requested assistance.

You are responsible for ensuring that any access you provide to Brickclay is lawful, authorized, appropriately permissioned, and consistent with your internal policies and third-party obligations.

Brickclay may rely on credentials, permissions, access grants, instructions, and approvals provided by you or your authorized representatives.

22. Acceptable Use

You must not use Brickclay’s website, portal, products, subscriptions, license keys, documentation, or services to:

  1. Violate any applicable law, regulation, contract, court order, sanctions rule, export-control rule, or third-party right.
  2. Infringe, misappropriate, or violate intellectual property rights, privacy rights, publicity rights, confidentiality obligations, or data protection obligations.
  3. Upload, transmit, or distribute malware, ransomware, spyware, viruses, worms, malicious code, harmful scripts, or destructive technology.
  4. Attempt to gain unauthorized access to Brickclay systems, accounts, products, networks, servers, databases, portals, license systems, or third-party systems.
  5. Probe, scan, test, attack, overload, disrupt, reverse engineer, bypass, or compromise security controls.
  6. Conduct penetration testing, vulnerability scanning, load testing, scraping, crawling, or automated extraction without Brickclay’s prior written authorization.
  7. Copy, scrape, crawl, harvest, extract, or mine website content, product materials, data, dashboards, reports, or documentation except as expressly permitted.
  8. Resell, sublicense, lease, rent, distribute, publish, transfer, or commercially exploit Brickclay products, license keys, documentation, dashboards, templates, software, reports, or services without written authorization.
  9. Misrepresent your identity, affiliation, authority, company, billing information, subscription status, or intended use.
  10. Use the services for fraudulent, deceptive, abusive, unlawful, harmful, or high-risk purposes.
  11. Interfere with the performance, availability, integrity, or security of Brickclay’s website, portal, products, or services.
  12. Circumvent usage limits, subscription controls, access restrictions, license restrictions, payment obligations, or technical safeguards.
  13. Use Brickclay services to build, benchmark, train, support, or improve a competing product or service without written authorization.
  14. Submit confidential, regulated, sensitive, personal, financial, health, children’s, government, classified, export-controlled, or highly restricted data unless expressly authorized under a written agreement with appropriate safeguards.

Brickclay may investigate suspected violations and may suspend or terminate access where necessary to protect Brickclay, customers, users, third-party providers, or the public.

23. High-Risk Use Restrictions

You must not use Brickclay products, services, dashboards, analytics, reports, AI-enabled outputs, automated outputs, alerts, recommendations, or documentation as the sole basis for decisions involving:

  1. Life safety.
  2. Emergency services.
  3. Medical care.
  4. Legal rights.
  5. Employment termination.
  6. Credit eligibility.
  7. Insurance eligibility.
  8. Law enforcement.
  9. Government benefits.
  10. Critical infrastructure control.
  11. Security incident containment without human review.
  12. Other high-risk decisions where an error could reasonably result in significant harm.

Any high-risk use requires a separate written agreement with appropriate safeguards, validation, human oversight, and responsibility allocation.

24. Data Sources, Connectors, APIs, and Customer Configuration

Brickclay products and services may depend on customer-provided data, third-party systems, APIs, cloud platforms, credentials, permissions, tenants, workspaces, configurations, and source systems.

Brickclay is not responsible for inaccuracies, delays, missing records, incomplete dashboards, failed refreshes, incorrect alerts, degraded analytics, or incorrect outputs caused by:

  1. Inaccurate, incomplete, delayed, duplicated, corrupted, or inconsistent source data.
  2. API limitations, throttling, outages, version changes, or vendor restrictions.
  3. Customer-side permissions, tenant restrictions, expired credentials, disabled accounts, or access revocation.
  4. Changes to third-party data models, schemas, fields, integrations, or platform behavior.
  5. Incorrect customer configuration, mapping, filtering, transformation, or business logic.
  6. Customer infrastructure, network, firewall, security, or cloud-environment restrictions.
  7. Unavailable, unsupported, or modified third-party systems.
  8. Data-quality issues outside Brickclay’s control.

You are responsible for validating data completeness, accuracy, refresh behavior, permissions, mappings, and business logic before relying on outputs.

25. Analytics, Dashboards, Reports, Forecasts, and AI-Enabled Outputs

Brickclay may provide analytics, dashboards, reports, forecasts, data models, business intelligence tools, security analytics, automation, alerts, recommendations, AI-enabled outputs, and decision-support materials.

These outputs are provided for informational, operational, analytical, and decision-support purposes only.

AI-enabled, automated, predictive, or analytical outputs may contain errors, omissions, false positives, false negatives, incomplete conclusions, outdated assumptions, or limitations caused by source data, model assumptions, configuration, system behavior, or third-party dependencies.

You must independently validate outputs before using them for operational, financial, legal, compliance, security, HR, customer-impacting, or strategic decisions.

Brickclay does not guarantee that analytics, dashboards, forecasts, alerts, predictions, AI outputs, data quality checks, recommendations, or reports will be error-free, complete, accurate, uninterrupted, or suitable for every business decision.

Business decisions remain your sole responsibility.

26. No Professional Advice or Certification Services

Unless expressly agreed in a signed written agreement, Brickclay does not provide legal, tax, accounting, audit, investment, insurance, regulatory, certification, formal compliance attestation, or licensed professional advice.

Brickclay’s products, dashboards, reports, documentation, analytics, security outputs, and recommendations are not a substitute for professional advice from qualified legal, accounting, audit, tax, cybersecurity, compliance, insurance, or regulatory professionals.

27. Security Analytics and No Incident-Prevention Guarantee

Brickclay may offer information security analytics, vulnerability dashboards, Microsoft Defender analytics, endpoint exposure reporting, security posture analytics, incident-related reporting, or related security decision-support tools.

Unless expressly agreed in a signed written agreement, Brickclay products and services are not a substitute for your internal security program, incident response plan, regulatory compliance program, cyber insurance obligations, endpoint protection, vulnerability management program, security monitoring, or professional security operations center.

Brickclay does not guarantee that its products or services will detect, prevent, stop, remediate, or eliminate all vulnerabilities, threats, breaches, attacks, malware, misconfigurations, incidents, compliance gaps, or security risks.

You remain responsible for your own security controls, security operations, incident response, endpoint protection, access management, vulnerability remediation, compliance monitoring, cyber insurance obligations, and business continuity planning.

28. Intellectual Property Rights

All rights, title, and interest in and to Brickclay’s website, brand, logos, trademarks, service marks, trade names, product names, software, source code, object code, user interfaces, designs, templates, dashboards, reports, documentation, methodologies, frameworks, analytics models, data models, connectors, workflows, architecture, training materials, visual assets, case studies, content, and other materials are owned by Brickclay, its licensors, or its authorized partners.

These Terms do not transfer any ownership rights to you.

Subject to your compliance with these Terms and any applicable agreement, Brickclay grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the website, portal, documentation, products, subscriptions, license keys, or services only for their intended purpose and only within the scope of your authorized use.

You must not remove, obscure, modify, or misuse any copyright notice, trademark notice, proprietary notice, attribution, branding, watermark, or legal notice included with Brickclay materials.

29. Customer Data and User Content

You may provide data, files, text, business information, system information, credentials, documents, requirements, feedback, communications, reports, datasets, screenshots, configurations, or other materials to Brickclay in connection with website forms, demos, support requests, subscriptions, portal use, or professional services.

As between you and Brickclay, you retain ownership of your customer data and user content, subject to the rights and permissions granted to Brickclay under these Terms and any applicable agreement.

You grant Brickclay a limited right to access, use, process, transmit, store, analyze, display, and otherwise handle customer data and user content as necessary to:

  1. Provide requested services.
  2. Operate, maintain, secure, troubleshoot, and improve products and services.
  3. Provide support, onboarding, implementation, and account administration.
  4. Process subscriptions, invoices, license keys, payments, cancellations, and refund requests.
  5. Comply with legal, regulatory, accounting, tax, security, and contractual obligations.
  6. Protect against fraud, abuse, unauthorized access, security incidents, and misuse.
  7. Enforce these Terms and applicable agreements.

Brickclay does not claim ownership of your customer data. You are responsible for ensuring that you have the legal right to provide such data to Brickclay and that Brickclay’s processing of it is lawful.

30. Privacy and Data Protection

Your use of Brickclay’s website, portal, products, and services is also subject to Brickclay’s Privacy Policy, which explains how Brickclay collects, uses, shares, protects, and retains personal information.

Depending on the context, Brickclay may act as an independent controller, business, processor, service provider, contractor, or other legally defined role with respect to personal information. The applicable role may be further described in Brickclay’s Privacy Policy, Data Processing Agreement, order form, statement of work, or written agreement.

You must not provide Brickclay with sensitive personal information, regulated data, protected health information, payment card data, children’s data, government-classified data, export-controlled data, or other highly restricted information unless expressly authorized in writing and appropriate safeguards have been agreed.

If Brickclay processes personal data on behalf of a customer as a processor, service provider, or similar role, the parties may enter into a separate Data Processing Agreement where required.

31. Data Retention and Account Records

Brickclay may retain account records, billing records, invoices, transaction records, subscription history, license-key records, support tickets, communications, logs, acceptance records, and related business records as necessary for legal, tax, accounting, security, fraud prevention, compliance, dispute resolution, and operational purposes.

Data retention may vary depending on the nature of the information, applicable laws, service requirements, customer instructions, payment processor requirements, and written agreements.

Termination of a subscription or account does not require Brickclay to immediately delete all records where retention is necessary or permitted for legal, security, compliance, billing, dispute, backup, or legitimate business purposes.

32. Aggregated, Anonymized, and De-Identified Information

Brickclay may use aggregated, anonymized, or de-identified information to analyze product usage, improve services, develop features, measure performance, create benchmarks, describe industry trends, improve documentation, and communicate service capabilities.

Brickclay will not use such information in a way that identifies you or discloses your confidential customer data unless you have authorized such use or it is otherwise permitted under an applicable agreement.

33. Confidential Information

In the course of business discussions, demos, proposals, support, subscriptions, implementation, or professional services, either party may disclose confidential or proprietary information.

Confidential information may include business plans, technical information, pricing, product roadmaps, credentials, architecture, source code, data models, financial information, customer data, security information, commercial terms, processes, documentation, trade secrets, and other non-public information.

Each party agrees to use reasonable care to protect the other party’s confidential information and to use it only for the purpose for which it was disclosed.

Confidentiality obligations do not apply to information that is publicly available, independently developed, lawfully obtained from a third party, already known without restriction, or required to be disclosed by law.

Where a separate non-disclosure agreement or written contract applies, that agreement will control confidentiality obligations for the covered information.

34. Third-Party Platforms, Integrations, and Services

Brickclay products and services may depend on or integrate with third-party platforms, tools, marketplaces, APIs, cloud services, payment processors, identity providers, data sources, software vendors, and business applications.

These may include Microsoft, Azure, Power BI, Microsoft Defender, Microsoft AppSource, Stripe, cloud hosting providers, CRM platforms, ERP systems, HR systems, fleet systems, accounting systems, security platforms, and other third-party systems.

Your use of third-party platforms may be governed by separate third-party terms, privacy policies, service limits, licensing requirements, security requirements, fees, and usage restrictions.

Brickclay is not responsible for third-party products, outages, errors, delays, data loss, API changes, pricing changes, access restrictions, marketplace policies, security incidents, or service discontinuation.

Brickclay does not guarantee that third-party integrations, APIs, connectors, platforms, or marketplace listings will remain available, unchanged, or compatible at all times.

35. Communications, Email, SMS, and Notifications

By submitting contact information to Brickclay, requesting a demo, creating an account, purchasing a subscription, using the customer portal, or otherwise interacting with us, you authorize Brickclay to contact you regarding your inquiry, account, subscription, billing, invoices, license keys, support requests, security notices, service updates, product information, and related business matters.

Brickclay may communicate through email, phone, customer portal notifications, SMS, online forms, support channels, or other reasonable methods.

By providing a phone number, you represent that you are authorized to provide that number and may receive transactional service messages related to your inquiry, account, subscription, support, billing, license key, or service.

Marketing communications may be subject to consent and opt-out requirements under applicable law. You may unsubscribe from marketing communications where legally required.

However, Brickclay may still send transactional, administrative, billing, legal, subscription, support, security, and service-related communications.

36. Feedback and Suggestions

If you provide feedback, suggestions, ideas, enhancement requests, recommendations, comments, or other input about Brickclay’s website, products, services, features, documentation, or business, you grant Brickclay a perpetual, worldwide, royalty-free, irrevocable right to use, modify, incorporate, commercialize, and exploit such feedback without restriction or obligation to compensate you.

This does not give Brickclay ownership of your confidential customer data.

37. Publicity and Use of Names

Brickclay will not publicly identify you as a customer in marketing materials, case studies, press releases, public presentations, or website content without appropriate permission, unless such identification is already publicly available or permitted under a written agreement.

You may not use Brickclay’s name, logo, trademarks, service marks, product names, or branding in any public statement, marketing material, press release, website, social media post, or customer list without Brickclay’s prior written approval.

Brickclay may use aggregated, anonymized, or de-identified information to describe product usage, industry trends, performance benchmarks, service capabilities, and business outcomes, provided it does not identify the customer or disclose customer confidential information.

38. Non-Solicitation of Personnel

During any active engagement with Brickclay and for twelve months thereafter, you must not directly or indirectly solicit for employment, hire, contract with, or engage Brickclay personnel, contractors, consultants, or representatives involved in providing services to you, except with Brickclay’s prior written consent.

This restriction does not apply to general public job postings or recruitment campaigns that are not specifically targeted at Brickclay personnel.

If a court determines that this section is too broad to be enforceable, the section will be interpreted to the maximum extent permitted by law.

39. Security

Brickclay uses reasonable technical, administrative, and organizational safeguards designed to protect its website, portal, systems, and services.

However, no website, system, platform, transmission, storage method, integration, license system, communication channel, or cloud service is completely secure.

Brickclay does not guarantee that the website, portal, products, integrations, APIs, license systems, dashboards, reports, or communication channels will be free from vulnerabilities, unauthorized access, malware, denial-of-service events, credential compromise, data loss, or third-party compromise.

You are responsible for implementing appropriate security controls on your own systems, users, devices, accounts, cloud environments, credentials, data sources, and third-party platforms.

You must promptly notify Brickclay of any suspected unauthorized access, compromised credentials, security vulnerability, misuse, or incident related to your use of Brickclay services.

You must not conduct security testing, vulnerability scanning, penetration testing, load testing, reverse engineering, or similar activity against Brickclay systems without prior written authorization.

40. Intellectual Property Complaints

If you believe that content available through Brickclay’s website or services infringes your intellectual property rights, you may contact Brickclay at hello@brickclay.com with sufficient information to identify the allegedly infringing material and your claimed rights.

Brickclay may request additional information before taking action.

Brickclay may remove, restrict, or disable access to content where appropriate, but nothing in this section creates an obligation for Brickclay to monitor all content or resolve private intellectual property disputes between third parties.

41. Export Controls and Sanctions Compliance

You agree to comply with all applicable export-control, trade-compliance, sanctions, anti-boycott, and restricted-party laws and regulations.

You must not access, purchase, use, export, re-export, resell, transfer, provide, or make available Brickclay software, support, cloud services, analytics, documentation, technical information, professional services, or other offerings to any sanctioned person, restricted party, embargoed jurisdiction, prohibited end user, or prohibited end use.

You represent that:

  1. You are not located in, organized under the laws of, or ordinarily resident in a jurisdiction where use of Brickclay services would be prohibited.
  2. You are not listed on any applicable sanctions or restricted-party list.
  3. You will not use Brickclay products or services for prohibited military, nuclear, chemical, biological, surveillance, cyber abuse, sanctions evasion, or unlawful purposes.

Brickclay may suspend, terminate, or refuse services where required by sanctions, export-control rules, payment processor requirements, marketplace requirements, or legal compliance obligations.

42. Anti-Corruption and Lawful Business Conduct

You agree not to use Brickclay’s website, portal, products, subscriptions, license keys, or services in connection with bribery, corruption, fraud, money laundering, terrorist financing, sanctions evasion, deceptive business practices, illegal surveillance, unauthorized access, or any other unlawful activity.

You must comply with applicable anti-corruption, anti-bribery, anti-money laundering, procurement, and business ethics laws.

Brickclay may refuse, suspend, or terminate services where it reasonably believes that use of the services creates legal, regulatory, sanctions, corruption, fraud, or reputational risk.

43. Service Availability

Brickclay aims to provide reliable website, portal, product, and service availability. However, Brickclay does not guarantee uninterrupted, error-free, secure, or continuous access unless expressly stated in a written service level agreement.

Access may be interrupted, delayed, suspended, limited, or unavailable due to:

  1. Maintenance, upgrades, updates, or technical changes.
  2. Internet, hosting, cloud, network, or infrastructure issues.
  3. Third-party platform, marketplace, or API failures.
  4. Security incidents, suspected misuse, or protective measures.
  5. Payment failures, billing issues, or subscription expiration.
  6. Legal, regulatory, compliance, or contractual requirements.
  7. Events beyond Brickclay’s reasonable control.

Brickclay may modify, suspend, discontinue, replace, or improve any part of the website, portal, product, subscription, feature, integration, or service, subject to any applicable written agreement.

44. Disclaimers

To the maximum extent permitted by law, Brickclay’s website, portal, products, content, documentation, digital materials, subscriptions, software, analytics, reports, dashboards, templates, integrations, license keys, support, and services are provided on an “as is” and “as available” basis.

Brickclay disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, uninterrupted operation, security, compatibility, performance, and error-free operation.

Brickclay does not warrant that:

  1. The website, portal, products, or services will meet your specific requirements.
  2. Access will be uninterrupted, secure, timely, or error-free.
  3. Data, reports, dashboards, forecasts, alerts, or outputs will be complete, accurate, or reliable.
  4. Defects or errors will be corrected within a specific time.
  5. Third-party platforms, integrations, APIs, marketplaces, or payment processors will remain available or compatible.
  6. Services will prevent all security incidents, business losses, compliance issues, operational disruptions, or financial losses.
  7. Product features, integrations, connectors, APIs, reports, or dashboards will remain available indefinitely.

Some jurisdictions do not allow certain warranty exclusions. In such jurisdictions, disclaimers apply only to the maximum extent permitted by law.

45. Limitation of Liability

To the maximum extent permitted by law, Brickclay LLC, its affiliates, owners, directors, officers, employees, contractors, consultants, licensors, service providers, and representatives will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including loss of profits, revenue, goodwill, business opportunity, data, use, savings, reputation, or business interruption, even if advised of the possibility of such damages.

To the maximum extent permitted by law, Brickclay’s total aggregate liability arising out of or related to these Terms, the website, portal, products, subscriptions, digital content, software, license keys, analytics, dashboards, reports, support, professional services, or any related matter will not exceed the amount actually paid by you to Brickclay for the specific product or service giving rise to the claim during the three months immediately preceding the event giving rise to liability.

If you have not paid Brickclay any amount for the relevant product or service, Brickclay’s total aggregate liability will not exceed one hundred U.S. dollars.

These limitations apply regardless of the legal theory, whether based on contract, tort, negligence, strict liability, statute, warranty, or otherwise.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

46. Indemnification

You agree to defend, indemnify, and hold harmless Brickclay LLC, its affiliates, owners, directors, officers, employees, contractors, consultants, licensors, service providers, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  1. Your access to or use of the website, portal, products, subscriptions, license keys, or services.
  2. Your violation of these Terms or any applicable agreement.
  3. Your customer data, user content, files, systems, credentials, instructions, or materials.
  4. Your violation of applicable law or third-party rights.
  5. Your misuse of license keys, subscriptions, documentation, software, dashboards, reports, or services.
  6. Unauthorized access or use caused by your failure to secure credentials, accounts, devices, or systems.
  7. Claims arising from data, systems, platforms, or third-party services that you provide or authorize Brickclay to access.
  8. Your breach of privacy, confidentiality, intellectual property, export-control, sanctions, anti-corruption, or payment obligations.

Brickclay reserves the right to control the defense of any matter subject to indemnification, and you agree to cooperate reasonably with Brickclay’s defense.

47. Suspension and Termination

Brickclay may suspend, restrict, or terminate your access to the website, portal, account, product, subscription, license key, support, or services if:

  1. You violate these Terms or another applicable agreement.
  2. Payment is overdue, failed, disputed, reversed, or charged back.
  3. Your use creates security, legal, operational, reputational, payment, sanctions, or compliance risk.
  4. You misuse the services, license keys, account, portal, documentation, or intellectual property.
  5. You provide false, misleading, unauthorized, or incomplete information.
  6. Required third-party access, platform availability, marketplace access, or payment processing is unavailable.
  7. Suspension or termination is required by law, regulation, court order, third-party provider, marketplace policy, or payment processor requirement.

Upon termination, your right to access and use the applicable services will end.

Sections that by their nature should survive termination will continue to apply, including intellectual property, confidentiality, payment obligations, customer responsibilities, data retention, disclaimers, limitation of liability, indemnification, non-solicitation, governing law, and dispute resolution provisions.

48. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, United States, without regard to conflict-of-law principles.

If a separate written agreement specifies a different governing law, that agreement will control for the matters covered by it.

Nothing in this section limits any non-waivable rights you may have under laws that cannot be waived by contract.

49. Dispute Resolution and Venue

You agree that any dispute, claim, or controversy arising out of or relating to these Terms, the website, portal, products, subscriptions, digital content, software, license keys, services, or any related transaction will be resolved exclusively in the state or federal courts located in Boston, Massachusetts, unless otherwise required by applicable law or agreed in writing.

You consent to the personal jurisdiction and venue of those courts.

Before filing a claim, each party agrees to make a reasonable good-faith effort to resolve the dispute informally by contacting the other party and providing a clear written description of the dispute, requested resolution, and supporting information.

Nothing in this section limits any rights you may have under laws that cannot be waived by contract.

50. Class Action Waiver

To the maximum extent permitted by law, you and Brickclay agree that any dispute will be brought only on an individual basis and not as a class action, collective action, consolidated action, representative action, private attorney general action, or similar proceeding.

If this class action waiver is found unenforceable for a particular claim, it will be severed only as to that claim, and the remaining provisions of these Terms will continue to apply.

Nothing in this section limits any non-waivable rights that may apply under applicable law.

51. Force Majeure

Brickclay will not be liable for delay or failure to perform due to events beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, internet failures, hosting failures, cloud provider outages, third-party platform outages, power failures, cyberattacks, government actions, pandemics, civil unrest, supply chain disruptions, payment processor failures, marketplace outages, or other events beyond reasonable control.

52. Changes to These Terms

Brickclay may update these Terms from time to time to reflect changes in our business, products, services, subscriptions, legal requirements, technology, security practices, marketplace requirements, payment processor requirements, or operational needs.

When Brickclay makes material changes, we may provide notice through the website, customer portal, email, product notification, account notice, or other reasonable method.

The updated Terms will be effective when posted unless a later effective date is stated.

Your continued use of the website, portal, products, subscriptions, license keys, or services after updated Terms become effective means you accept the updated Terms.

If you do not agree to the updated Terms, you must stop using the website, portal, products, subscriptions, license keys, and services.

53. Miscellaneous

These Terms constitute the agreement between you and Brickclay regarding use of the website, portal, products, subscriptions, license keys, and services, except where a separate written agreement applies.

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

Brickclay’s failure to enforce any provision of these Terms does not waive its right to enforce that provision later.

You may not assign or transfer your rights or obligations under these Terms without Brickclay’s prior written consent. Brickclay may assign these Terms in connection with a merger, acquisition, corporate restructuring, sale of assets, financing, change of control, or transfer of business operations.

No agency, partnership, joint venture, employment, franchise, or fiduciary relationship is created by these Terms.

Headings are for convenience only and do not affect interpretation.

54. Contact Information

For questions about these Terms of Use or general business inquiries, contact:

  • Brickclay LLC
  • 6 Liberty Square, PMB #373
  • Boston, Massachusetts 02109
  • United States