SMS Messaging Policy

Brickclay’s SMS program is designed to provide timely, critical updates regarding your engagements with us.

Communication Scope

SMS communications are strictly limited to the following operational categories:

• Appointment Reminders: Notifications for upcoming scheduled consultations or events.
• Job Applicant Updates: Real-time status alerts for candidates in our recruitment pipeline.
• Customer Logistics: Essential updates regarding service delivery, orders, or guest information.

Consent and Privacy

• Opt-In: Consent is obtained via online forms (e.g., our contact page), paper forms, or verbal confirmation during professional consultations.
• Third-Party Sharing: We maintain a strict anti-spam policy. We do not sell, trade, or rent SMS-related data. Phone numbers and consent records are shared only with authorized Service Providers (telecom operators/gateways) for the sole purpose of message delivery, or with Legal Authorities if required by law.
• Security: SMS data is protected via end-to-end encryption where applicable and stored within secure, access-controlled environments.

User Controls

• Opt-Out: You may revoke SMS consent at any time by replying “STOP” to any message.
• Support: For assistance, reply “HELP” or contact +1 (617) 932 7041.
• Frequency: Message frequency varies based on your specific requests, typically ranging between 5–10 messages per day during active engagements.